Shipping and Delivery Policy

At FLYYGIRL, we are committed to ensuring that your shopping experience is smooth and enjoyable, including fast and reliable shipping. Please review our shipping and delivery policy below for more information.

1. Shipping Fees
- Shipping Costs: Shipping fees are calculated at checkout based on your delivery location, the size of your order, and the shipping method selected. You will see the total shipping cost before you complete your order.
- Free Shipping: Free standard shipping is available for orders over [Insert minimum order value, e.g., $100] within Canada (excluding remote areas and certain conditions).

2. Processing Time
- Order Processing: Orders are typically processed within 1–2 business days from the time of purchase. You will receive an email with tracking information once your order has been shipped.
- Delays: Please note that processing times may be longer during peak seasons (such as holidays or sales events) or due to unforeseen circumstances.

3. Delivery Time
- Domestic Shipping (Canada): Standard delivery within Canada typically takes 3–7 business days depending on your location. Expedited shipping is also available for faster delivery.
- International Shipping: For international orders, delivery times may vary. International shipping generally takes 7–21 business days depending on the destination.
- Remote Locations: Delivery to remote areas may take longer and additional shipping charges may apply. If your shipping address falls into this category, you will be notified at checkout.

4. Shipping Methods
- Available Methods: FlyyGirl.ca offers various shipping options at checkout, including:
- Standard Shipping
- Expedited Shipping
- Express Shipping
- Local Pickup (If available)

You can choose your preferred method based on urgency and budget.

5.Dropshipping Items
- Separate Shipments: Some items from the ShowGirl section are dropshipped, which means they will be shipped directly from our suppliers. As a result, they may arrive separately from other items in your order.
- Delivery Time: Shipping times for dropshipping items may differ from regular items. These products typically have an additional processing time of 5–7 business days, depending on the supplier and product availability.
- Tracking: You will receive a separate tracking number for any dropshipping items once they are shipped. Please note that you may receive multiple shipments for orders containing both in-stock and dropshipping items.
- No Combined Shipping: While we do our best to ensure that all items arrive together, due to the nature of dropshipping, we cannot guarantee combined shipments for these items.

6. Tracking Your Order
- Once your order has been shipped, you will receive a confirmation email with tracking numbers for each shipment. You can use these numbers to track the status of your shipment via the carrier’s website.

7. Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. Boxes.
- International Shipping: Customers are responsible for any customs duties, taxes, or fees that may apply to international orders.
- Undeliverable Packages: If a package is returned to us due to an incorrect address or non-delivery, the customer will be responsible for any additional shipping costs required to reship the order.

8. Local Pickup
- Availability: If you are located in VANCOUVER, you may opt for free local pickup at our designated location. You will receive an email when your order is ready for pickup.
- Pickup Hours: Orders can be picked up during our business hours, [Insert business hours], or by appointment.
- Contact: Please bring your order confirmation and ID when picking up your order.

9. Lost or Damaged Packages
- Lost Packages: FLYYGirl.ca is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please contact the carrier directly for assistance in locating lost packages.
- Damaged Items: If your item arrives damaged, please contact us within 48 hours of receiving your order. We will assist you with returning the damaged item and issuing a refund or replacement.

10. Contact Us
For any questions about shipping or delivery, please contact us at info@flygirl.ca